REDCap – 2FA

REDCap – 2FA (openredcap): Step-by-step instructions

1. Visit https://openredcap.uzgent.be.

2. Log in:
   • Ghent University Hospital: UZ LDAP username and password
   • All others: username = your research institute email address

3. On the next screen, check the box “Don’t prompt me with two-step login on this computer for 20 hours” to avoid being asked for 2FA information at every login for the next 20 hours. Then, select the “Google Authenticator or Microsoft Authenticator” option.

4. If you have not yet set up 2FA for https://openredcap.uzgent.be for your account:

• If you have not yet downloaded an Authenticator app, download & install the Authenticator app of your preference on your mobile device.

• Click the “How do I set up Google Authenticator or Microsoft Authenticator?” link in the popup and follow the on-screen instructions.
  Attention: these instructions will only be shown once. If the instructions are no longer available to you, please contact the UZ Gent REDCap admin team at redcap@uzgent.be.

• App-specific instructions on how to add an entry into the Microsoft/Google Authenticator app can be found below:
  
  • Microsoft Authenticator
    • Click the plus (+) sign.
    • In the ‘Add account’ page, choose ‘Other account’.
    • Scan the QR code displayed on the account site sign in page.
      
  • Google Authenticator
    • Click the plus (+) sign.
    • Select ‘Scan a QR code’.
    • Scan the QR code displayed on the account site sign in page.

5. If you have successfully set up 2FA on https://openredcap.uzgent.be for your account, the verification code can be obtained as follows:

• Open the Authenticator app on your mobile device.
• Locate the entry for openredcap:

• Copy the appropriate code from the Authenticator app into the field and click ‘Submit’
  

6. That’s it! You are now logged in using 2FA for the duration of the working day.

If you experience any issues while setting up or using 2FA, please contact the UZ Gent REDCap admin team at redcap@uzgent.be.